Fwd: Question for Customer Service From www.tirerack.com

Tire rack no return once mounted policy, plus you pay shipping in both directions.

---------- Forwarded message ----------
From: Customer Service <custsvc@tirerack.com>
Date: Mon, Jun 4, 2018 at 3:11 PM


Good afternoon,
Thank you for your email.
Only new merchandise/ tire that has never been installed or driven on can be returned.
All return credit issued is less the shipping charges in both directions unless you are placing a new order up front for a different tire.

We thank you for your business. If you need further assistance or have any other questions, please contact our Customer Service Department and we'll be happy to assist you. We are available at 1-888-541-1777, extension 4360.

Tire Rack
7101 Vorden Parkway
South Bend, IN 46628
O: 888 981 3953 ext. 4637
https://www.tirerack.com

CNN: NYT: More than 2 dozen people killed by carbon monoxide after leaving on their keyless cars

CNN: NYT: More than 2 dozen people killed by carbon monoxide after leaving on their keyless cars. https://google.com/newsstand/s/CBIw3fOy8jo

What should be done?

Reprogramming vehicles is something high tech auto repair shops like Dolson Auto can perform if the manufacturer released an update to protect people from an inadvertently idling car or truck. Hybrid electric vehicles are especially dangerous because they can sound as if they are off when in fact their engine could restart any moment.

The car company should issue updated software to shut the engine down under a number of existing inputs it already monitors. Some of this could be no activity of vehicle controls for more than 10 minutes, key fob out of range shut down, seat sensor detects no driver, or seat belt unplugged for more than a minute. Many possibilities are right there with simple software updates. Many lives could be saved.

Any window tint law

Not allowed? You can bet on it.

NY State no longer allows any side glass tint on passenger cars. The only exception is if your vehicle is labeled MPV on the vehicle identification sticker. You find the "EPA" or "NHTSA" sticker inside the door.

But there is another exception to have tinted windows. A special approval application can be completed at DMV offices. You may need more information to complete the forms. Once you are approved they will provide you some documents and a window sticker to alert police that your car may have tint. Most likely the registration record will also contain some information. After that you may provide this info to the inspection station beforehand.

Tint meters have shown that most cars are built with glass that already blocks nearly 20% of the light and any tint applied has generally failed the test. The tint meters used are the same models approved by the State and used by police.

Tinted Windows look good, no doubt, however lawmakers have created new law governing this issue to protect our police offices and make life safer for all of us.

Tune Up and why spark plugs dont last as long

Spark Plugs in modern engines wear 

May, 2018

Middletown NY - 

Seen here is a pair of Ford Motorcraft spark plugs, a new one on the right and the ones coming out after 60,000 miles on the left.

We are seeing modern engines wearing spark plugs away more quickly, Spark energy is hotter and fires many multiple times per cylinder event these days, but there is more! Modern engines may have multiple "ignition events" using new techniques.

Some of these new techniques are multiple fuel injector firing times on the same engine stroke, multiple spark events at multiple durations and multiple combustion events, all occurring within milliseconds.

If you can imagine how fast this is happening in a running engine - each time the spark goes off some of the plug is worn away. The gap becomes wider, requiring more current from the ignition system. Heat rises and electricity begins to look for a easier pathway. Eventually the plugs fire improperly and you get a miss-fire and catalytic converter damage begins.

As soon as you see a check engine light or feel a shake or hesitation in your engine bring the car in for an analysis - it could save you a bundle on larger repairs by performing the maintenance on time. Dont let your spark plugs look like this set!

Fwd: May Online Consumer Rebate forms

BF Goodrich Tire rebates

Uniroyal Tire Rebates

Tires in Middeletown NY

For tire rebates see this web site where you can download "PDF" forms in .pdf adobe format and print them to send to the manufacturer. Once you send them in, and some are available to process online as well, you will receive your rebates directly from them!

Its easy to collect the rebates here! We make it simple ti buy tires.

https://www.dolsontire.com/factory-promotions.htm

This web site is updated daily for more info

Tire replacement for this reason

Tire just bubble? Just tires or was it something you should know about cars....

Tires suffer in Middletown NY

Drivers on the roads of New York know well that "tire damage" can lurk at any moment. Its just something that happens say tire techs at Dolson Tire & Auto repair in Middletown NY.

They see about a dozen tires per day with nails or holes in them from debris or un kept road work in need of repair. Some say more overtime is needed for the county and state road crews to keep up this time of year, some say budgets are thin - its hard to know for sure what the right answer is when you are upset that the street damaged your tires.

But after all, it happens and the only solution is to buy a new tire. At Dolson Tire they carry a large stock of Goodyear, Michelin, Continental and Bridgestone Firestone tires and related brands. The tire installation at Dolson's is truly comprehensive and includes many benefits to improve the miles of driving:
#Hunter Road Force Balance
#Hunter Alignment
#nitrogen tire inflation
#high speed dynamic
#valves
#tpms sensors
#refrigerated dried and filtered air
and they also are a tire warranty center for all major tire brands offering free tread hole repairs for the tires you have purchased from Dolson's Tire

If you think you have a warranty condition simply drop your car off to have the tire inspection performed. Dolson's has direct links to the factory and will complete the warranty report and submit it for consideration by the tire maker. All tire warranties like many products such as Interstate Batteries and many parts are solely expressed by the maker of the part and the manufacturer has to approve the pro rate costs and fees prior to replacement. Once a tire is removed from a rim it may be denied by the manufacturer. Often pictures or video is required by the warranty center and we will take those and negotiate them to the tire makers headquarters.

If you need tire or auto repair service this is a one stop shop for all your car care needs where you can establish a relationship that will help you save time in todays hectic go go world. Call today 845-343-6300 open 7 days a week or online at https://www.dolsontire.com

Open

Google Drive: Have all your files within reach from any device. Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

goodyear tire hub alliance

4/16/2018 5pm

the new TireHub alliance between Bridgestone and Goodyear announced after market close today will help customers of WWW.DolsonTire.com get low profile, runflat, and specialty fitment tires faster and more conveniently that buying tires online from sites such as goodyear.com, while allowing consumers to get the professional tire advice experts at local independent shops know about tire best... see the website for more details soon.

www.dolsontire.com

Goodyear auto repair and tire rebates

Goodyear auto repair and tire rebates

BGR: Ignore those ‘warranty-void-if-removed’ stickers because the FTC says they’re worthless

BGR: Ignore those 'warranty-void-if-removed' stickers because the FTC says they're worthless. http://google.com/newsstand/s/CBIw2caNyTo

Photo Inspection for Insurance Geico, Progressive, where do I

In NY State inspections may be required by your insurance company from time to time. For many reasons the photo insurance inspection may need to be updated. Why some people search for photo inspection and information about photo inspections is a common question among the various search engines such as Dogpile.com, Bing.com. and of course Google.

But here is some easy info regarding photo inspections in Middletown, NY near the city of Middletown zip code 10940. Simply visit your nearby insurance photo inspection location such as this one:

Carco Photo Inspection 10940

What exactly is a photo inspection you ask, or searched for? Well, its really not a big deal, basically you bring your insurance card or image provided by your insurance company (you cant drive your car without your insurance card present just in case you get stopped by an officer of the law), a pen, and your car suv or pickup truck to 178 Dolson Ave Middletown NY 10940 (845)343-6300 and at this local auto mechanic shop and discount tire center you fill in a basic form with your info and the options you have. You sign date and phone number the form.

Now, at no charge Dolson Auto & Tire finishes up the form and using a dedicated special 4g tablet connected through the Verizon private network your inspection is completed with about 4 pictures and uploaded through the secure cloud application directly to CARCO Insurance Inspection who processes it to your insurance carrier.

Now, a couple of things to know about us, we do photo inspections most all the time, from open to close 7 days a week and we don't take lunch breaks. However we may be closed due to winter weather.

But there are some things to remember - we don't control the inspection process, similar to NY State Inspections this is all done by computer and camera. We are just the processor. Since our app directly connects to the insurance company its not possible for us to "loose" it or incomplete it - if that happens its somewhere between the processor and the carrier. We give you a receipt so you have proof that it was done at such and such time and date. We also don't have a fax machine, we are all digital here.

Solutions to common inspection problems:
1. you dont have your insurance card: a. have your agent email the card to you
2. you get notice that the inspection was not done: a. you have the receipt we gave you proving it was done. Send this to your agent. Once we take the photos with the tablet that inspection was definitely done, unless they lost it or their application failed, but we dont control their network. The application does not get stored anywhere locally so we do not have access to it nor can we recall it. We would at this point simply retake the inspection.
3. your notice says they did not get the pictures: a. this means they lost the pictures, the quality was not good enough, or there was water, snow, or unwashed vehicle issues. If the car is not dry and smooth it will affect the acceptance of the pictures. If you are late getting your photo inspection its ok - we will do them in the rain and snow however you most likely will get a card asking you to return for a retake - at least you got the inspection done and you have a receipt to prove it. In these cases we have told the insurance company the condition but they dont you and want better photos.
4. Can you take pictures in rain/snow? a. We will accommodate you however any foreign material on the surface of the car from salt, dirt, mud, bugs, water spots, rain, and snow can look to an inspector like a paint problem or other things like hail damage. You really want a clean shiny dry car for these pictures, try to get it washed at your visit.

Is there a fee? a. No Dolson Auto & Tire does the inspection for free as a courtesy to our customers. We would like you to visit us if you ever need diagnostics, repairs, or maintenance service outside of your warranty period. We also have great prices on rebates

Fwd: Oil in Camry washer tank

Oil? What is this?

Sometimes dad's want to help out and they do a little work on mom's car. But its important to be very cautious about vehicle fluids. Here is why.

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1. Contamination

Fluids are system specific. Contamination can occur for various reasons. Operator error in the case of the picture attached. Putting the wrong fluid in the wrong hole can cause problems. In this case its a pain to clean out the oil that was put in the washer bottle. Sometimes it can be worse. Common problems with many modern cars is when the automatic transmission cooler mounted in many radiators fail and the transmission oil gets pumped into the cooling system or the coolant gets pushed into the transmission system. Thats just one example of cross contamination. We also see this frequently when we repair head gaskets that leak coolant into the engine oiling system. Its important to perform vehicle maintenance on time.

2.Many seals, hoses, rubber parts and bearings require special fluids. Why? Because these specially designed oils are not just oil, they have additives, buffers, and in some cases oils are quite different. For example mineral based oils are very different than petroleum oils, which differ from synthetics, and are different than new classes of man made lubricants such as glycol based materials. Engineers choose a lube for many reasons, no just protecting the support systems in your car. Its a complicated matter, but choosing the correct specification fluid is something professionally trained techs know how to do. 

3. The intended use. Some vehicles have special use cases. These may be trucks, towing, hi performance, and other reasons too numerous to list. But the reasons are heat, wear, dirt, and in some cases cold. Sometimes a lower viscosity fluid is better. Modern engines are turning to low viscosity fluids to save energy and they use special bearings and systems to support these types of bearings. Because they are built to such specific tolerances they need the thinner fluids and synthetics suggested.

The most important thing to remember is use the right fluid in the right application, change them on time or ahead of time, replace filters frequently at the mileage intervals or as suggested by your mechanic, and opt for high quality or the type your professional local mechanic suggests.

www.DolsonTire.com A Full Service Repair Work Shop and Tire Center

phone to make an appointment 343-6300

Open 7 Days